Last Updated: 15 January 2025
Hey there! We're Typetale, and we're all about keeping things simple and transparent. This privacy policy explains how we handle your information when you use our managed Ghost hosting service. We've written it in plain language because we believe privacy policies should be easy to understand.
We collect the following information about you:
We use your information to:
Don't worry - we're not in the business of selling your data. We respect your privacy too much for that.
We use Lemon Squeezy for payment processing. When you make a payment, we share only the necessary information with Lemon Squeezy to complete the transaction. Lemon Squeezy is responsible for keeping your payment information secure
We do not share or sell your data to third parties, except for the following services that require limited data sharing to provide Typetale's core functionality:
Hetzner provides our core infrastructure services, with all servers located in EU regions.
Privacy Policy: https://www.hetzner.com/legal/privacy-policy
We use AWS SES (Simple Email Service) for email handling, specifically through their EU-based infrastructure.
GDPR Policy: https://aws.amazon.com/compliance/gdpr-center/
For payment processing and tax compliance, we use Lemon Squeezy as our Merchant of Record (MOR). We do not store any payment information on our infrastructure.
Privacy Policy: https://www.lemonsqueezy.com/privacy
We use Crisp for our customer help desk, communication, and website chat widget.
Privacy Policy: https://crisp.chat/en/privacy/
You have full control over your data. To exercise your rights to access, update, or delete your information, please contact us at human@typetale.app.
We take your data security seriously. While no method of data transmission over the internet is 100% secure, we use industry-standard practices to protect your information.
We use cookies and similar technologies to collect non-identifiable metrics. This helps us understand how our service is being used so we can make it even better for you.
Our service is not intended for children under 13, and we don't knowingly collect data from anyone under 13.
We comply with the General Data Protection Regulation (GDPR). If you're in the EU, you have rights under this regulation, including the right to access, correct, delete, and export your personal data.
If we make any significant changes to this policy, we'll let you know. We'll never sneakily change how we handle your data.
If you have any questions about this policy or how we handle your data, please don't hesitate to reach out to us at human@typetale.app. We're always happy to chat!
Remember, by using Typetale, you're agreeing to this privacy policy. But don't worry - we're committed to treating your data with respect and transparency.
Thanks for choosing Typetale! Now, let's get back to what really matters - your amazing content.
